http://www.super-business.net/rss/rss.php en-us Copyright 2013, info@super-business.net info@super-business.net Knowledge Management http://www.super-business.net/rss/rss.php Collection hourly 4 1901-01-01T00:00+00:00 http://www.super-business.net/Knowledge-Management/966.html <a name="583" /><a name="ch08lev1sec6" />NEW RULES FOR A NEW AGE As we were writing this chapter, we noticed an interesting article in the <i>Harvard Business Review</i> entitled <i>&#8216;IT doesn&#8217;t matter&#8217;</i> (Carr, 2003). The writer suggested that IT is an infrastructure technology, rather than a leading edge one. This means that it ... en-us NEW RULES FOR A NEW AGE http://www.super-business.net/rss/article_view.php?articleId=966 Copyright 2013, 2008-03-12T00:00:00+03:00 text http://www.super-business.net/Knowledge-Management/965.html <a name="579" /><a name="ch08lev1sec5" />CHANGING THE INFORMATION CULTURE One of the difficulties with implementing new IT systems is getting people to use them in the manner intended. There are many horror stories of expensive IT investments that are never fully incorporated into daily organizational life. Does the introduction of technology automatically change ... en-us CHANGING THE INFORMATION CULTURE http://www.super-business.net/rss/article_view.php?articleId=965 Copyright 2013, 2008-03-12T00:00:00+03:00 text http://www.super-business.net/Knowledge-Management/964.html County planning office case study The county planning department was overstretched and &#8216;in crisis&#8217;. Plans were stacking up, and a three-month delay was the normal experience of those submitting plans for approval. This was starting to become untenable, as people in the community wanted to get on with building work and ... en-us County planning office case study http://www.super-business.net/rss/article_view.php?articleId=964 Copyright 2013, 2008-03-12T00:00:00+03:00 text http://www.super-business.net/Knowledge-Management/963.html <a name="574" /><a name="ch08lev2sec9" />Combination approach: PROGRESS methodology The PROGRESS methodology for process improvement is also offered by Mumford and Beekman (1994), and brings together the principles of socio-technical design and the technology focus and efficiency emphasis of BPR (see <a href="#ch08fig05" class="internaljump">Figure 8.5</a>). Key to this method is the belief ... en-us Combination approach: PROGRESS methodology http://www.super-business.net/rss/article_view.php?articleId=963 Copyright 2013, 2008-03-12T00:00:00+03:00 text http://www.super-business.net/Knowledge-Management/962.html <a name="571" /><a name="ch08lev2sec8" />Socio-technical design The principles of socio-technical design are concerned with getting a balance between: the strategic vision of the organization; the technology and the tasks needed to provide the product or service; the needs of the staff. This school of thought stems from a systems view of organizations, based in the ... en-us Socio-technical design http://www.super-business.net/rss/article_view.php?articleId=962 Copyright 2013, 2008-03-12T00:00:00+03:00 text