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&lt;a name=&quot;224&quot; /&gt;&lt;a name=&quot;ch05lev1sec4&quot; /&gt;The 
Balanced Scorecard
Robert S. Kaplan and David P. Norton developed the Balanced 
Scorecard. It was designed to more effectively turn strategic plans into action. 
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&lt;a name=&quot;220&quot; /&gt;&lt;a name=&quot;ch05lev1sec3&quot; /&gt;Using the 
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The Porter Model provides an industry view of the business. 
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Items that decrease sales of products within an industry are 
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&lt;a name=&quot;217&quot; /&gt;&lt;a name=&quot;ch05lev2sec4&quot; /&gt;Bargaining Power 
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&lt;a name=&quot;215&quot; /&gt;&lt;a name=&quot;ch05lev2sec3&quot; /&gt;Bargaining Power 
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power constrains market participants' ability to negotiate pricing, quality, and 
service. As supplier power increases, industry profit margins will decline 
because costs will increase. Companies are unable to pass price increases on to 
customers, as customers ...</description>
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