Going to the
people, not expecting them to come to you
The stereotypical HR manager is stuck behind the desk of an
organizational backwater: nothing could be further from the case here. The only
way Evotec could understand the roots of its high turnover of staff was to go
and talk to those staff. Apache's HR team took its messages out to North Sea oil
rigs. The MoD's Career Transition Partnership could not expect busy service
people to come to it, but established a network of offices at nine regional
centres, supplemented by local support in places as far apart as Germany and
Nepal.