Start with
Theory and Apply to the Workplace
This is a time-tested approach. A famous example is
Einstein’s theory of relativity, which has been subjected to testing ever since
its conception. This approach is at least in part if not in large part
unencumbered by the realities of the universe, which may be the case in some
management books. Many wonderful points of view, theories and models have been
created. Some have advocated rationally engineering the workplace to create the
perfectly operating machine (Weber, 1947 and Jaques, 1990). Others have pointed
out that science and engineering overlook the fact that human nature is also a
dominant influence in the workplace, at least for now (Baum, 1987; Czander,
1993; Diamond, 1993; Kets de Vries, 1984 and Schwartz, 1990).
These theories and models offer the reader many thought-provoking
perspectives on what makes the workplace tick. And it is certainly the case
there are a great many points of view that focus on but one or a few aspects of
the workplace (Allcorn, 1997; Diamond, 1984; Kernberg, 1979 and Schein, 1985).
Almost any kind of theory can be ingeniously adapted to the workplace to explain
how it works or some of its parts operate. The uppermost question is, however,
does the theory seem to fit the reality of the workplace? It is certainly the
case that some do and some don’t and some fit to some extent some of the time.
As a creator of a few of these perspectives I am always humbled by the problem
of trying to determine the efficacy of the approach advocated. I am equally
taxed to avoid introducing observer bias that creates self-fulfilling prophecies
where magically the theoretical perspective is observed to be at work regardless
of data to the contrary.
In Sum
Creating a theory of the workplace that may in part be
borrowed from other fields can offer many new insights that are at least
initially only loosely connected to the workplace. At the same time these
efforts are problematic in that they may do a poor job of explaining actual
workplace experience or guiding work and decision making. They may also
encourage biased observation that encourages proving the theory rather than
disproving it or qualifying its utility.