Thinking It ThroughBefore You
Start
The key to planning your eBay business is to sit down and give
it some serious thought. You don't want to rush into this new endeavor without
thinking through all the details. While it is possible to stumble into eBay
profitability, the most successful sellers know what they want to do and how
they want to do it. In other words, they have a plan for success.
If you don't plan your business
in advance, chances are you'll run into more than a few surprises. Unpleasant
surprises. You don't want to get six months into your business and then find out
that you're losing money on every sale you make. Far better to think through
everything beforehand, so you'll know what to expect. No surprisesthat's my
motto.
Can you start selling on eBay without putting together this
kind of business plan? Of course you can. Can you be successful without a
business plan? Maybebut probably not, at least not in the long term. It's easy
to start selling on eBay and even to generate a small profit in the short term.
But to launch a business that generates sustained profits, you need to plan for
that success. If you don't know where you want to go, you'll never get
there.
The easiest way to begin this planning process is to ask
yourself a series of questions. When you can comfortably answer these questions,
you'll have the framework of your business plan.
What Type of Business Do You Want
to Run?
The first question to ask is the most important: What type of
business do you want to run? Or, put more pointedly, what types of merchandise
do you intend to sell on eBay?
You see, you can't just sell "stuff" on eBay. That's not a real
business; that's an online garage sale. No, you have to determine what kind of "stuff" you want to sell. And you probably want
to specialize.
You took a good first step toward
determining what to sell when you worked through the preliminary product
research in Chapter 2, "Researching
Your Business Model." As you learned there, you can easily find out how well any
given type of merchandise performs just by searching eBay's closed auctions or
using one of the many available research tools. Use this research to help you
determine whether selling a certain type of product makes sense. You want to
look at sales potential, sell-through rate, and the average final selling price.
If the research shows high profit potential, you've made a good choice. If the
research shows low sales or low profits, it's time to do some more thinking. You
might have your heart set on selling a particular type of product, but if the
sales potential isn't there, why bother?
Note
You can examine six different types of eBay businesses in Part 2 of this book. These general
business models include "The Second-Hand Reseller" (Chapter 8), "The Collector/Trader" (Chapter 9), "The Bulk Reseller" (Chapter 10), "The Retailer" (Chapter 11), "The Manufacturer/Craftsperson" (Chapter 12), and "The Trading Assistant"
(Chapter 13).
Of course, the answer to this question is easy if you create or
produce your own merchandise. For example, if you're a painter, your product is
your artwork. If you make hand-sewn quilts, your product is your quilts. Your
business is based on your product; your plan is to use eBay to sell your artwork
or your quilts. Everything you do from this point forward is designed to
accomplish that goal.
If you don't yet have a source of merchandiseif you could, in
fact, sell anything on eBaythen you have to
decide what type of merchandise you want to sell. That involves determining the
type of item you want to work with (smaller and lighter is good, for shipping
purposes; cheap to acquire but commands a high price from bidders is also good)
and then finding a source for those items. You may also want to choose a
business model that plays off a personal interest. For example, if you collect
comic books, selling comic books on eBay could be interesting and fun.
The point is that you have to know what you're going to sell
before you can figure out how to sell it. That's why this step is so crucial to
putting together your business plan.
How Much Money Do You Want to
Make?
Knowing what you want to sell is one thing. Knowing how much
money you want to make is another. And, unfortunately, sometimes they don't
match up.
(This is why planning is importantso
you'll know what works before you're hip-deep in things.)
Start from the top down. For your business to be successful,
you have to generate an income on which you can comfortably liveunless, of
course, you're looking for your eBay business to supplement an existing income.
In any case, you need to set a monetary goal that you want to achieve. This
number will determine how many items you need to sell.
What you don't want to do is set
up your business first and then ask how much money you'll make on it. Successful
businesses start out with a specific goal in mind and then work toward that
goal. Unsuccessful businesses open their doors (figuratively speaking, of
course) without knowing where they'll end upand, more often than not, end up
going pretty much nowhere at all.
Let's work through an example. You've talked it over with your
family and decided that you would be extremely happy if you could quit your
current job and generate the same income from your eBay business. You currently
earn $30,000 a year, so this becomes the financial goal of your eBay
business.
That $30,000 a year translates into $600 a week, on average.
(Figure on 50 working weeks a year, giving yourself 2 weeks of vacation; also
keep in mind that certain weeksaround the Christmas holiday, especiallywill
generate more sales than others, which is why that $600/week is an average.) Now
you have to determine how you're going to hit that $600/week target.
We'll also assume that you've already decided what types of
items you want to sell. For the purposes of this example, let's say that you're
selling gift baskets. Based on your research (primarily by looking at sales of
similar items on eBay), you've established that you can sell these gift baskets
for $20 each, on average. So you do some quick math and determine that you need
to sell 30 of these $20 gift baskets every week to reach your $600/week goal.
(That's $600 divided by $20.)
Stop right there! There's something wrong with this
calculation. Can you figure out what it is?
Here's the problem: This simple calculation fails to take into
account any of your expenses! That $20 per item represents your gross revenue,
not your net profit. So we have to go back and
figure out the costs involved with the sale of each item.
The first cost you have to take into account is the actual cost
of the merchandise. Let's say that you pay $5 for each gift basket. Subtract
that $5 product cost from your $20 selling price, and you have a $15 profit for
every item you sell.
But that's not your only expense. You
have to pay eBay for every item you list and for every item you sell. If you
accept credit card payments, you'll pay a percentage for all purchases made with
plastic. And if you avail yourself of an auction management service, you'll pay
for that, too.
Altogether, these nonproduct costs can add up to 1015% of your
total revenues. Let's use the top figure15%and subtract $3 for each $20
sale.
Now let's do the math. Take your $20 selling price, subtract
your $5 product cost and $3 for eBay-related fees, and you have a net profit of
$12. To generate $600 a week in profit, you have to sell 50 gift baskets.
(That's $600 divided by $12.)
That's not the end of the math, however. Based on additional
research, you determine that only about half of the eBay auctions in this
category end in a sale. So to sell those 50 items, you have to launch 100
auctions every week, half of which will end with no bidders.
That's a lot of work.
Now you need to start thinking about the options available to
you. What if you could find a better-quality gift basket that you could sell for
$40 instead of $20? Assuming you could keep the rest of your costs in line, that
would cut in half the number of auctions you have to run every week. Or what if
you decided you could live on $20,000 a year instead of $30,000? That would
reduce your financial nut by a third.
You see where we're going with this. By working through these
types of details ahead of time, you can fine-tune the amount of money you expect
to make and the amount of effort you have to expend. Want to make more money?
Then find a higher-priced (or lower-cost) item to sell, or plan on listing a
larger quantity of items every week. It's all relatedplan where you want to go;
then you can figure out how to get there.
How Much Time Can Youand Do You
Want toDevote to Your Business?
Now you're at a point to ask if all this work seems reasonable.
Taking our previous example, can you physically manage 100 item listings a week?
Can you pack and ship 50 items a week? And, more importantly, can you
realistically sell 50 items a week? Are there
enough potential customers to support that sort of sales volume?
If you plan on making eBay a full-time activity, you'll have
eight hours a day, five (or six) days a week, to devote to managing your
auctions. If, on the other hand, your eBay business is
only a part-time job, you'll have less time to spend. Think it through
carefully. Can you reasonably expect to do what you need to do to reach your
desired level of sales?
Of course, if you're selling more expensive items (or, more
precisely, items that generate a higher dollar profit), there's less work
involved. Let's say you're an artist and think you can generate $200 in profit
for each painting you sell (at an average selling price of $250 or so). At these
prices, you need to sell only three items a week to hit your $30,000/year
target. (That's $600 a week required profit divided by $200 profit per item.)
And, since each piece of artwork is unique, you might have a higher close rate
than you would on a lower-priced commodity itemso you might have to list only
four items a week and ship three, which won't take up too much of your time.
On the other hand, if you're selling less expensive items,
you'll have to do a lot more sales volume to hit your desired income level. For
example, if you're selling $5 computer cables that generate a $3 net profit,
you'll have to sell 200 cables per week to make your nut. (That's $600 a week
required profit divided by $3 profit per item.) And that's a lot of items to sell.
The point is that you have to realistically estimate the amount
of work involved to run your eBay business, and then determine if you have that
kind of timeand if it's worth the effort to you. If you have only a few hours
per week to spend, you might not be cut out to be a high-volume seller. (Unless,
of course, you're selling very high-priced/high-profit items.) If you're willing
to put in the hours, however, higher income can result.