Training for all Other Employees

For all other employees, the Best Practice companies offer training in CI basics as well as in the firm's CI needs. One analyst from the law enforcement community suggested that all new employees in a firm, as a part of their "initial training," be presented with an overview of the CI process and how it applies in that particular firm. The objective is to provide both an awareness of the CI process as well and how data, suitable for the firm's CI process, can be collected and reported. He suggested that the course should also contain a general review of the CI cycle and a basic understanding of CI analysis. ^[5]

The goal is to enable all employees to help in collecting CI. This is accomplished by educating employees on what CI can do—and what it cannot do. Again, as with training for the end user, this should never be a onetime effort: it should be offered on a regular basis, for similar reasons.