Change from
Chaotic to Charismatic Experience
Chaotic experience, once it becomes sufficiently
distressing, leads group members to feel that the only way out of the chaos is
to locate a leader who will magically deliver the group from the chaos. Chaotic
experience eventually creates a sentience group that is mobilized to make a
change. In this case the notion of locating a leader and getting the person to
act promises to minimize the personal responsibility of this group’s members. It
also avoids the threat of failure or shifts it to the leader, who must then
confront those who are comfortable with the chaotic experience. The group’s
expectations are made clear once a willing leader is located. The leader must
then work hard to fulfill them or face being metaphorically annihilated by the
group. Those supporting the leader gradually become larger in number and
progressively more supportive and submissive as the leader begins to provide
clear direction that is thought to be effective. Gradually the leader assumes
more and more control that is accompanied by the development of excessive power,
authority and control. Remaining opponents are subordinated, isolated or perhaps
“outplaced.”
Experience of the Transitional Space
This space is marked by
the persistent efforts of one or more individuals to provide direction even
though initially the efforts are not well received and may be opposed by other
would-be leaders. However, in a Darwinian sense, there gradually emerges a
winner among those striving to achieve a leadership role. This individual has
gradually mobilized many to believe that he or she can get control of the
situation and make things happen. Once again there emerges an experimentation to
locate what works. In this case the leader rapidly moves the experimentation
along based on his or her needs to look good (powerful and effective) and
quickly gain control to assure personal survival. He or she cannot resemble a
routinized leader. As time passes a few are identified as loyal supporters, and
resisters are ruthlessly dealt with to firm up control of the organizational
agenda. Gradually, and at the same time almost miraculously, the chaos is left
behind. The leader, having succeeded, gradually becomes mythologized, worshipped
and perceived as bigger than life.