Change from
Chaotic to Bureaucratic Experience
The fundamental nature of this transitional space is that
there is a flight from distressing chaotic experience combined with a
willingness to confront (fight) others within the group or organization. Group
and organization members are sufficiently motivated by their anxiety-ridden
chaotic experience to speak to a desire for structure and order to gain control
over the chaos. Those who continue to actively contribute to the chaos and
oppose the emerging desire to gain some sense of control must be overcome.
Initially there may exist a combative relationship with organization members who
prefer the highly individualized and unaccountable aspects of the chaotic
experience. They feel less distressed by the presence of chaos and its threat to
group and organizational survival. These individuals speak to issues of personal
autonomy, creativity and tolerance of ambiguity while suggesting that
bureaucratic control will be overwhelming, filled with red tape and more
unacceptable than the chaos. In contrast, many of those feeling the most
distressed by the chaos steadfastly pursue by every means available establishing
dependable and rational order. They are willing to support anyone who volunteers
leadership that promises to achieve this desired outcome.