Placing Things
into Perspective
The discussion thus far has underscored many important
workplace attributes that must be attended to if organizational life is to be
understood. Many of these are commonly accepted aspects of the workplace that
are seldom questioned or indeed open to being questioned. Such things as the
organization, arrangement of work, tools and equipment used, facility, goals,
production schedules, raw materials, products, sales and desired profit levels
do not really seem to be open to being questioned most of the time by
organization members. In this regard it may be noted that Taylor’s admonitions
have been heeded. These attributes of worklife may only be questioned at great
personal risk. In particular, leadership styles, planning and decision making,
while often the subject of much organizational conversation, are, at the same
time, not available for open discussion. Authority may not be questioned.
Nonetheless, in order for organizations to become and remain successful, there
must exist opportunities for change fostered by somehow finding safe ways to
question what is going on and why. Therefore, the ability to locate the most
important organizational elements and place them into a larger context where
they may be examined and discussed with objectivity is essential if change is to
be achieved.
In Sum
A theory or model of the workplace offers a way of looking
at the workplace and seeing new patterns and connections between all of these
attributes and, most importantly, between individuals and within work groups. By
making the model explicit it also becomes open to discussion and validation or
revision. This openness is essential in terms of coming to an understanding of
what is going on in the workplace, what I have come to describe as “negotiated
organizational reality.”