Create a community of focused and flexible leaders

On the one hand many people want clear, confident and focused leadership during periods of change; on the other hand people also want leaders who will reflect upon what is happening ‘on the ground’ and adjust their plans accordingly. Leadership of cultural change requires clarity of end vision together with the ability to manage and cope with emergent issues. All six of Goleman’s leadership styles might be called for during a period of cultural change (see Chapter 4). However, it would be a mistake to believe that any one individual could carry this off by him or herself. Chapter 4 also describes a number of ways that leadership can be dispersed throughout the organization to make change happen.