HOW TO IMPROVE TEAM EFFECTIVENESS

Rollin and Christine Glaser (1992) have identified five elements that contribute to the level of a team’s effectiveness or ineffectiveness over time. They are:

• team mission, planning and goal setting;

• team roles;

• team operating processes;

• team interpersonal relationships; and

• inter-team relations.

If you can assess where a team is in terms of its ability to address these five elements, you will discover what the team needs to do to develop into a fully functioning team.