Tools Used by
Study Partners
Figure 7 (page 94) identifies
the study partners’ tools for creating and sharing new knowledge. Specifically,
several of the partners cited e-Rooms as a collaboration tool and Documentum as
a content management tool.
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As for information technology requirements being different
to support innovation, the study team made three observations
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The individuals working in the R&D and technology field
are tech savvy and want maximum functionality in the information technology
tools.
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Asynchronous information technology supports the reflective
and intellectual personality characteristics of scientist and engineers.
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One size does not fit all. Most partners provide a suite of
KM-enabling technologies to best fit the need of the end user.
Boeing Rocketdyne has several tools in place to enhance the flow,
capture, and transfer of information and knowledge in support of innovation.
Some of these tools include a common product database; an implementation of an
electronic work instructions process; and the development of the Boeing
Rocketdyne build-to- package system to enhance the flow, capture, transfer, and
sharing of information. Other tools follow.
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Team notebooks (electronic) capture and sharing information
among project teams.
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Commercial tools such as CoBrain and AskMe capture and
disseminate communications from experts.
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Lessons learned records are maintained by the Boeing
Rocketdyne Technical Information Center.
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Modeling and simulation tools in the Boeing Rocketdyne
factory capture the as-is processes and enable integration of the animation into
explicit online work.