The Operations In One Country Have More Urgent Work Than The Project
An organization may have many far-flung operations. Each
location has its own individual needs and problems. When headquarters initiates
a project that does not really benefit many of the business locations, then
people at the local offices become quite resentful. Morale may suffer.
Productivity may drop. The company may appear to many as being mismanaged. This
was certainly the case when many firms rolled out ERP systems.
Impact
Morale and productivity are affected. More importantly, the
new project robs resources in each location that could have been employed to
address local problems. Moreover, management attention becomes focused on the
new project so that there is less time to deal with local issues.
Prevention
Companies exist in a global environment. Making decisions
based on one location, even if it is the headquarters, is very short sighted and
tends to result in more problems. Projects should be planned across all offices
in a proactive way as opposed to reacting to specific situations. The most
successful firms are often those that are highly sensitive to local conditions.
Action
If a project is started at headquarters, an assessment of
the impact and benefits at each location should be undertaken. Perhaps, the
project should only be undertaken in a few locations. Later, it can be expanded
when the situation warrants action