Communications Across The Locations Are Poor
Most of the time people work alone or with people in their
own offices. They communicate very little with other locations. The exception
here is upper management and some staff positions. So people are not used to
communicating with others in different locations. They may never have met or
seen these people before—making communications more difficult in many cultures.
Impact
The effect of poor communications is that issues may be left
untreated. Problems may occur in one place that are not communicated to others
due to pride, concerns about communicating, and other factors. Project issues
grow—affecting the schedule and budget of the project.
Prevention
Preventing communications issues is key to successful
project management. As the project begins, there must be an effect to establish
good communications prior to problems and issues. We have employed simulations
of situations and problems to build teamwork across countries. Another important
step is to form teams across locations from the start.
Action
In many cases, managers attempt to search for the cause of
the poor communications. This is logical, but it takes time away from the
project. It is better to work to improve communications by establishing more
joint work across locations. In addition, visits among locations should be
encouraged.