Define Tasks And
Milestones
With the above comments as background, let’s consider how to
develop the detailed project plan. The sequence of actions is as follows:
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Action 1: Review the template and breakdown of the project
into subprojects with the team; assign areas of the template to pairs of team
members.
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Action 2: Create a general list of issues using the ones
from Part IV.
Use this as a checklist for the team. Have them add more issues as appropriate.
This gives you the initial list of issues for the project.
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Action 3: Each pair of team members works to define detailed
tasks for the next 3–4 months.
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Action 4: Review the detailed tasks with the team members.
In doing so, you will identify additional issues that can be added or referenced
using the issues database. This action will ensure that there is a common
understanding of what is to be done.
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Action 5: Arrange for presentations of the tasks to other
team members. This will widen the understanding of what is to be done and gain
additional input.
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Action 6: Each pair of team members will now assign specific
resources and dependencies. These are reviewed by the project leaders.
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Action 7: Each pair of team members will develop the
estimated durations and dates for the work. This is now reviewed by the project
leaders.
As you can see, this approach is collaborative and leads to a
better understanding of what is to be done. Later, the team members will update
their own tasks. This gives the individual team member a role in project
management and also ensures that the project leaders are not driven down to the
level of clerks who just update the plans.
What is the appropriate level of detail for an international
project? Experience indicates that you want detailed tasks at the
bottom to be 1–2 weeks in duration. There is a trade-off here. If you go for
more detail, the project plan takes more effort to update and maintain. It
becomes unwieldy. We know of one international project where the project leader
was not experienced. He created detailed tasks down to 1 or 2 days. It drove the
project team nuts! It was so unworkable that within one month the plan had to be
scrapped and the effort started over. If the team cannot reasonably update the
tasks in a short amount of time, then the team members will perceive that using
project management is getting in the way of the work. Credibility of the method
and the project leaders drops. There is another benefit to this range. If team
members are able to leave the project team, there is less potential damage since
the tasks are of reasonable duration.
What about milestones? International projects are often far flung
and spread out. It will be difficult to get status later if there are fewer
milestones. So we recommend that you have more, rather than fewer, milestones.
It can happen that your project is interdependent with other
projects that are going on in one or more locations. How do you address this
situation? You could just put in the major milestones of the dependent project
and then track these. Often, this is not effective. If the other projects are
set up in templates, then you can combine the projects to do analysis of
slippage. This is feasible if there is open information on the projects and they
are on the network.
Another action is to establish a new subproject that
addresses the interface between your project and another project. This
“interface project” provides a focus for joint management between the two sets
of project leaders. It also draws attention to the risk and importance of the
interface. This is preferable to burying the interface in some detailed tasks
that are not visible. It also makes the two sets of project leaders more jointly
responsible; they are forced to work together on issues that affect both
projects.