Whitmore Bank

As you recall from Chapter 1, Whitmore wants to deploy credit card operations in a number of countries. This is a very large project involving many elements. To give you an idea of the complexity here is a simplified list of areas.

• Implement a modern data center and systems for credit card.

• Implement authorization networks.

• Establish an organization structure for credit card in each country.

• Identify potential customers.

• Develop marketing campaigns.

This was first considered as one large project. It became impossible for management to cope with. The decision was made to create subprojects that interrelated. How this was set up is a subject of Chapter 5.