Policies, Processes, Plans, and Procedures

  Policies, Processes, Plans, and Procedures
Now it is your turn to change and update the policies, processes, plans,
and procedures you’ve been griping about for the last number of years.
Two things will come to the fore here. First, you will probably find that
many of the policies, processes, and so on were not so bad after all,
now that you understand them from a senior management viewpoint.
Second, you will have an opportunity to fine-tune them with the knowledge
and the experience base you have created for yourself over the last
few years.