Post-Project Audit
At the conclusion of the project and before the final
project report is submitted, a project manager should complete an audit of the
success of the project. The purpose of the audit is to analyze the completed
project, the effectiveness of the project team, the success of the project, the
value of the deliverables, and the overall approval from the clients. The audit
can become part of your Lessons Learned documentation.
This audit must answer the following questions:
Was the Project Vision Achieved? Remember when
you first created the vision of the project? That vision may have changed as the
project evolved. The first question should answer whether the project
accomplished what its original intent was. If the project did not, explain why.
Projects have a tendency to change and develop from the concept to the
creation—sometimes for the better.
Was the Project on Track from Start to
Finish? Hopefully, the project was able to stay on plan, on time, and
within the allotted budget. If the project wasn’t able to stay within the bounds
of any of these areas, explain why. Sometimes the scope changed, the resources
flexed, or the expenses of the project were not predicted as accurately as they
should have been. This should be an honest reflection of each side of the
project triangle (scope, time, and budget).
Did the Project Create a Recognizable Business
Value? The deliverable of the project should be to make a company more
profitable in its streamlined process, attract more sales, or gain productivity.
This business value needs to be identified and proven to show the ROI of the
project.
Can You Share the Knowledge? Some organizations
have a project management system in place that requires project managers to
report on their methodology and how it worked for them, or what they may have
done during the project to improve the process. These adjustments that you make
during the implementation need to be shared so that other project managers
within the organization may benefit from your insights.
The post-project audit is an activity that far too many
project managers skip. Don’t ever skip it. It is an extremely valuable process
that will help you become a better project manager. In addition, it is an
excellent method for reporting on the work you’ve completed and the value you’ve
added to a company. You may choose to use this report as leverage in
negotiations for future projects.