Issue
Management Meetings
An issue management meeting, as its
name suggests, is a meeting to resolve problems and issues as they arise on a
project. Every project, no matter who planned it, will encounter troubles—they
just always do. A delay in the critical path is a delay you cannot afford. For
example, if a critical task is delayed because of a software compatibility
problem, that’s a delay for all dependent tasks in the project lifeline. Pushing
your project timeline beyond the targeted completion date, as in Figure 9-6, will cost additional
funds because of the hours required to complete the project.
An issue management meeting allows you to address problems with
your team, the vendor, technology, or key personnel to find solutions. You can
address an issue, brainstorm for different ideas, and drop in plans of variance
in your PND. An issue management meeting is a serious piece of business that
allows you to quickly and accurately get your project back on track.
At the end of your issue management meeting, which may run
over days or weeks, you should have a resolution to the issues and a plan on how
to attack. This plan allows you to address the problem with a solution, and
address how the solution will impact the remaining tasks in the project. Meet
and discuss with the entire project team the solution you’ve arrived at and
explain the justification for the plan. And then assign the task to the
appropriate team members to implement.