^[7]Different analysts use different numbers of stages or steps, but the overall model is the same.

^[8]Baldrige National Quality Program, 2003 Criteria for Performance Excellence (Milwaukee, Wisc.: American Society for Quality, 2002), 31.

^[9]This work description is taken from an actual advertisement for a "promotion assistant" by ConAgra Grocery Products Group, in January 2003. http://www.careerlink.org/0/0/6/5/fm/000436.htm, January 29, 2003.